MINISO USA

Nicca Panggat 4 weeks ago

Cashier explicitly confirmed I was able to return my purchased item so long as I came back within 7 days. I came back after 5 and was told there was no way to do a refund because the cashier issued a discount after I explicitly said I did not want to use any points because I may need to return. The item was not marked discounted at the store. I was told no team lead or manager has the ability to override this which seems to entirely defeat the purpose.

alexandra garjalian 11 months ago

Went to the mall the other day with my younger sister and they were making major changes in the store. There was an employee who I asked for her name, named Layla and she was the most professional and kindest in the store. I felt like she helped my sister find things she needed especially while being busy. If she sees this, shout out to you Layla!

Michaella Williams 2 years ago

So many cute things in this store! There's many toys/plushies, keychains, stuff for self-care, and a bit of food too! I'll be going back again for sure.

Angel A-Shimazu 5 years ago

I Went to the store in Valencia on 07/25 @ 16:51:57 and was overcharged. I asked the cashier to charge me an extra item as I wanted 2 instead of the 1 I had originally grabbed (I was charged for 3 and only brought 2 home). I also asked for a price check on an item I had in hand and asked her not to add it, but it was still charged and put in the bag (I didn’t pay attention bcs I was busy grabbing the second item I wanted). She also told me that I received a free gift with my purchase which were 70% alcohol pads and she charged me for those as well. I’m very disappointed. I don’t know if it was a mistake or a scam to make more money. I usually don’t look at my receipts and now I feel robbed. Ugh. I really hope someone can see my review and contact me ASAP. I have been trying to call the number provided which is disconnected and The store is located over 30 mins away. I find it very hard to drive all the way over there due to the fact that I have a newborn and with covid I’d prefer not to expose her if not necessary. What was supposed to be a quick run to the mall to exchange my phone screen cover turned into a headache for stepping foot into Valencia MINISO. 🤦🏻‍♀️ Someone pleas

Katia Ruiz 7 years ago

This store is a little different then your regular high priced mall stores. This store is similar to 5 below and super cute. They sell everything from pans, makeup, electronics, pillows, frames, you name it. Nothing in this store is more than $10. Evrything in this store is affordable and good quality. The employees are friendly and inviting. The aisles are easy to walk around and easy to find things.